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This integration between Orbee and Fullpath is coming soon, but if you fill out the form below you could help us speed up the process!

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Fullpath Integration

Fullpath is a Customer Data and Experience Platform (CDXP). Fullpath helps dealers harness their first-party data to bring the 1:1 dealership experience into the modern era and build valuable, lasting relationships with their customers.

Key features of Orbee's Fullpath integration

Integrate chat interactions with other touchpoints to build comprehensive attribution reports.

Leverage chat data to segment shoppers into highly targeted advertising audiences.

Automate personalized email follow-ups based on chat interactions for improved engagement.

Integrate chat data with other data points to build complete shopper profiles.

Fullpath Integration Overview

Orbee’s integration with FullPath's chat product enhances customer engagement by seamlessly integrating chat interactions into a comprehensive shopper profile. This integration enables dealerships to track, analyze, and utilize chat data to gain deeper insights into customer behavior and preferences. By synchronizing chat data with other customer touchpoints, dealerships can trigger automated emails based on chat interactions and add shoppers to various advertising audiences. This ensures that every chat interaction contributes to a holistic understanding of the customer journey, driving more effective communication and higher conversion rates.

Fullpath Segments

Chat Widget Events

Segment Name Description
Chat Widget Opened A shopper opens the interactive Chat widget on the website to explore options or information.
Chat Widget Closed A shopper closes the Chat widget after viewing or interacting with it.
Chat Contact Us Form Opened A shopper initiates contact by opening the 'Contact Us' form within the Chat widget.
Chat Conversion (Contact Us Form Submitted) A shopper completes and submits the 'Contact Us' form, indicating interest or inquiry.
Chat Confirm Availability Form Opened A shopper checks vehicle availability by opening the 'Confirm Availability' form.
Chat Conversion (Availability Confirmed) A shopper confirms interest in a vehicle's availability by submitting the form.
Chat Trade-In Form Opened A shopper begins the process of trading in a vehicle by opening the trade-in form.
Chat Trade-In Form: Step #1 Completed A shopper completes the first step of the trade-in process by selecting their vehicle.
Chat Trade-In Form: Step #2 Completed A shopper provides details about their vehicle in the second step of the trade-in process.
Chat Trade-In Form: Step #3 Completed A shopper selects their vehicle's condition in the third step of the trade-in process.
Chat Conversion (Trade-In Estimate) A shopper submits the trade-in form, completing the process for a vehicle trade-in estimate.
Chat Test Drive Form Opened A shopper expresses interest in test driving a vehicle by opening the test drive form.
Chat Conversion (Test Drive Confirmed) A shopper confirms a test drive appointment by submitting the test drive form.
Chat Appointment Form Opened A shopper looks to schedule a dealership appointment by opening the appointment form.
Chat Conversion (Appointment Confirmed) A shopper confirms an appointment with the dealership by submitting the form.
Chat Directions Opened A shopper seeks directions to the dealership by opening the directions option.
Chat Conversion (Directions Sent) A shopper requests directions to the dealership, completing the action within the widget.

Details
Category
Chat / Messaging
Data Flow
In
Integration Method
API
SFTP
Plugin
Event Sync
S3
Manual Upload
Authenticom
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Streamline Your Marketing Efforts with Fullpath and Orbee

Streamline and optimize marketing with Fullpath. Utilize Orbee's integrated marketing stack for personalized campaigns, targeted ads, multi-channel optimization, and more!

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