CXAuto: June 20-21, 2023
Join industry leaders and experts at CXAUTO 2023, the premier conference for CX professionals, taking place on June 20-21 at The Ritz-Carlton in Marina Del Rey, California.
Take a look at the entire agenda here: https://tlsummits.com/agenda-cxauto-2023/
CXAUTO brings together auto industry leaders and innovators who are revolutionizing customer interactions and experiences through personalization, streamlined processes, and innovative products and services.
Use Orbee's buy one get one free ticket discount code: OrbeeBuy1Get1
Ritz Carlton Marina del Rey
4375 Admiralty Way, Marina Del Rey, CA 90292
About the Venue
Five miles from LAX airport, near Venice Beach and Santa Monica, The Ritz-Carlton, Marina del Rey offers five-star luxury with a distinctly Californian touch. Set along the waterfront, the hotel features newly renovated, pet-friendly accommodations with marina views and coastal chic appeal; a farm-to-table restaurant that showcases products and wines from regional producers; and a spa that combines the benefits of plants and science.
- Sisley Spa with marina views
- Farm-to-table dining at Cast & Plow
- Poolside dining and cabanas
- Newly renovated rooms and suites
- Refreshed meeting venues for events
- Outdoor wedding venue options
Flights and Hotels for CXAUTO 2023
15 minutes from LA Airport, The Ritz-Carlton, Marina del Rey hotel offers a serene waterfront setting and luxury amenities.
Book your room on: https://www.ritzcarlton.com/en/hotels/california/marina-del-rey
Los Angeles International Airport: https://goo.gl/maps/vKhBA1MYnEWBXHvT9
About CXAUTO 2023
CXAUTO 2023 presents a program that offers valuable resources to enhance collaborative exchange for the future of CX. It features a forward-thinking roadmap that leverages data-based care strategies, fosters a customer-centric culture, and integrates the latest technologies to strike a balance between retaining existing customers and attracting new ones with innovative products and business models.
This Year’s Essential Themes will be:
- Connected Customer Strategy
- Retail Innovation and EV Marketing & Sales Acceleration
- CX Marketing Data Analytics & AI
- Aftersales, Service & Field Marketing
Connect with Orbee at CXAUTO 2023
Orbee’s CEO & Co-Founder, Atul Patel, will be at the event for two speaking sessions! First, he will be participating in a panel with customer experience leaders from two large dealership groups, LeeAnn Gehrs from Holman and Leah Webb from Foundation Automotive. Then he will join Bill Cariss, President & CEO of Holman Strategic Ventures, and Ron Frey, Principal at RL Freyon, for a mind-bending forum.
Real World Dealership CX Strategies & Insights
LeeAnn Gehrs, Vice President Customer Engagement Center - Holman
Leah Webb, Vice President of Marketing – Foundation Automotive
Atul Patel, Co-Founder and CEO - Orbee
In today's highly competitive digital landscape, customer experience (CX) has emerged as a critical differentiator for dealership success. Our panel of accomplished dealership CX leaders will discuss their experiences, insights, and challenges in elevating the customer journey within their dealership group. We will cover innovative approaches to create seamless experiences, foster long-lasting relationships, and how they have turned their dealerships into a customer-centric hub. Discover their successes by integrating cutting-edge technology, leveraging data analytics, and implementing personalized experiences to boost customer satisfaction and drive loyalty.
Tuesday, June 20th, 2023 | 12:00-12:45 PM
The New Auto Industry: Innovation Meets Investments
Bill Cariss, President & CEO - Holman Strategic Ventures
Ron Frey, Principal - RL Frey
Atul Patel, Co-Founder & CEO - Orbee
The trio discusses the secret sauce of creating a collaborative match between product innovators and investors. They will discuss the due diligence journey Holman took to transition from customer to investor in order to fully leverage the latest data technologies to develop powerful CX processes and products.
Wednesday, June 21st, 2023 | 2:25-3:15 PM