CX Auto 2023

CXAUTO 2023 delivers a program that provides immediate resources embracing collaborative exchange with a future-driven CX roadmap leveraging data-based care strategies, a customer-centric culture, and the latest technologies that strike a balance between customer retention and attracting new customers with innovative products and business models.

The New Auto Industry: Innovation Meets Investments
Keynote

The trio discusses the secret sauce of creating a collaborative match between product innovators and investors. They will discuss the due diligence journey Holman took to transition from customer to investor in order to fully leverage the latest data technologies to develop powerful CX processes and products. Speakers: Bill Cariss, President & CEO of Holman Strategic Ventures; Ron Frey, Principal at RL Frey; and Atul Patel, Co-Founder & CEO of Orbee.

June 21, 2023
Real World Dealership CX Strategies & Insights
Panel

In today's highly competitive digital landscape, customer experience (CX) has emerged as a critical differentiator for dealership success. Our panel of accomplished dealership CX leaders will discuss their experiences, insights, and challenges in elevating the customer journey within their dealership group. We will cover innovative approaches to create seamless experiences, foster long-lasting relationships, and how they have turned their dealerships into a customer-centric hub. Discover their successes by integrating cutting-edge technology, leveraging data analytics, and implementing personalized experiences to boost customer satisfaction and drive loyalty. Speakers: LeeAnn Gehrs, Vice President Customer Engagement Center of Holman, Leah Webb, Vice President of Marketing at Foundation Automotive; and Atul Patel, Co-Founder and CEO of Orbee.

June 20, 2023 12:00 PM

CX Auto 2023 Recap

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CX Auto 2023 Event Guide

CXAuto: June 20-21, 2023

Join industry leaders and experts at CXAUTO 2023, the premier conference for CX professionals, taking place on June 20-21 at The Ritz-Carlton in Marina Del Rey, California.

Take a look at the entire agenda here: https://tlsummits.com/agenda-cxauto-2023/

CXAUTO brings together auto industry leaders and innovators who are revolutionizing customer interactions and experiences through personalization, streamlined processes, and innovative products and services.

Use Orbee's buy one get one free ticket discount code: OrbeeBuy1Get1

Register for the event

CXAUTO Venue

Ritz Carlton Marina del Rey
4375 Admiralty Way, Marina Del Rey, CA 90292

About the Venue

Five miles from LAX airport, near Venice Beach and Santa Monica, The Ritz-Carlton, Marina del Rey offers five-star luxury with a distinctly Californian touch. Set along the waterfront, the hotel features newly renovated, pet-friendly accommodations with marina views and coastal chic appeal; a farm-to-table restaurant that showcases products and wines from regional producers; and a spa that combines the benefits of plants and science.

  • Sisley Spa with marina views
  • Farm-to-table dining at Cast & Plow
  • Poolside dining and cabanas
  • Newly renovated rooms and suites
  • Refreshed meeting venues for events
  • Outdoor wedding venue options

Flights and Hotels for CXAUTO 2023

15 minutes from LA Airport, The Ritz-Carlton, Marina del Rey hotel offers a serene waterfront setting and luxury amenities.

Book your room on: https://www.ritzcarlton.com/en/hotels/california/marina-del-rey

Los Angeles International Airport: https://goo.gl/maps/vKhBA1MYnEWBXHvT9 

About CXAUTO 2023

CXAUTO 2023 presents a program that offers valuable resources to enhance collaborative exchange for the future of CX. It features a forward-thinking roadmap that leverages data-based care strategies, fosters a customer-centric culture, and integrates the latest technologies to strike a balance between retaining existing customers and attracting new ones with innovative products and business models. 

This Year’s Essential Themes will be:

  • Connected Customer Strategy
  • Retail Innovation and EV Marketing & Sales Acceleration
  • CX Marketing Data Analytics & AI
  • Aftersales, Service & Field Marketing

Connect with Orbee at CXAUTO 2023

Orbee’s CEO & Co-Founder, Atul Patel, will be at the event for two speaking sessions! First, he will be participating in a panel with customer experience leaders from two large dealership groups, LeeAnn Gehrs from Holman and Leah Webb from Foundation Automotive. Then he will join Bill Cariss, President & CEO of Holman Strategic Ventures, and Ron Frey, Principal at RL Freyon, for a mind-bending forum.

Real World Dealership CX Strategies & Insights

LeeAnn Gehrs, Vice President Customer Engagement Center - Holman
Leah Webb, Vice President of Marketing – Foundation Automotive
Atul Patel, Co-Founder and CEO - Orbee

In today's highly competitive digital landscape, customer experience (CX) has emerged as a critical differentiator for dealership success. Our panel of accomplished dealership CX leaders will discuss their experiences, insights, and challenges in elevating the customer journey within their dealership group. We will cover innovative approaches to create seamless experiences, foster long-lasting relationships, and how they have turned their dealerships into a customer-centric hub. Discover their successes by integrating cutting-edge technology, leveraging data analytics, and implementing personalized experiences to boost customer satisfaction and drive loyalty.

Tuesday, June 20th, 2023 | 12:00-12:45 PM

The New Auto Industry: Innovation Meets Investments

Bill Cariss, President & CEO - Holman Strategic Ventures
Ron Frey, Principal - RL Frey
Atul Patel, Co-Founder & CEO - Orbee

The trio discusses the secret sauce of creating a collaborative match between product innovators and investors. They will discuss the due diligence journey Holman took to transition from customer to investor in order to fully leverage the latest data technologies to develop powerful CX processes and products.

Wednesday, June 21st, 2023 | 2:25-3:15 PM

The New Auto Industry: Innovation Meets Investments
Keynote

The trio discusses the secret sauce of creating a collaborative match between product innovators and investors. They will discuss the due diligence journey Holman took to transition from customer to investor in order to fully leverage the latest data technologies to develop powerful CX processes and products. Speakers: Bill Cariss, President & CEO of Holman Strategic Ventures; Ron Frey, Principal at RL Frey; and Atul Patel, Co-Founder & CEO of Orbee.

June 21, 2023
Real World Dealership CX Strategies & Insights
Panel

In today's highly competitive digital landscape, customer experience (CX) has emerged as a critical differentiator for dealership success. Our panel of accomplished dealership CX leaders will discuss their experiences, insights, and challenges in elevating the customer journey within their dealership group. We will cover innovative approaches to create seamless experiences, foster long-lasting relationships, and how they have turned their dealerships into a customer-centric hub. Discover their successes by integrating cutting-edge technology, leveraging data analytics, and implementing personalized experiences to boost customer satisfaction and drive loyalty. Speakers: LeeAnn Gehrs, Vice President Customer Engagement Center of Holman, Leah Webb, Vice President of Marketing at Foundation Automotive; and Atul Patel, Co-Founder and CEO of Orbee.

June 20, 2023 12:00 PM
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Meet With Orbee at CX Auto 2023

Orbee’s team will be on-site at CX Auto 2023 participating in speaking sessions and looking to connect with clients, partners, and anyone else interested in talking tech.

Orbee at CX Auto 2023

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